Frequently asked questions:

1. What is MathToSuccess?
2. Why parents like MathToSuccess?
3. How to select the grade when registering my child in MathToSuccess Systems?
4. What to do if was unable to receive the registration email from MathToSuccess?
5. How does MathToSuccess work?
6. How can a student take a practice?
7. How can a student compete in a contest?
8. What if my network dropped during contest or practice?
9. How is membership paid?
10. How to report issues?
11. How does the "Tell a friend" work?
12. Which browsers are supported?
13. How long will be the finished practices and contests be kept?
14. What is the "Parent Account" for?
15. How to report an issue about a question?
16. Can I adjust the challenge level of my questions?
17. How to contact MathToSuccess Systems?

1. What is MathToSuccess?
   MathToSuccess is an online intelligent self-study system. It is dedicated to helping children gain essential and advanced math knowledge, improve their cogitive abilities and develop their creative thinking for their future success.

   MathToSuccess provides the following best online programs:
   • Olympiad package: Best for students in grade 1 to 7 to improve math abilities, or prepare for Math Olympiad, MathCounts or other math competitions.
   • GT package: Best for students in grade 1 to 3 to sharp cognitive abilities and creative thinking and prepare for the advanced academic (or gifted and talented) program.
   • SHSAT package: Best for preparing admission test (math) for specialized high school.
   • SAT package: Best for preparing for SAT math exam.
2. Why parents like MathToSuccess?
   • It really helps their children in math and creative thinking with the most dynamic, challenging questions.
   • It's an effective way to attract their children and utilize their spare time. 20 minutes a day will make a big difference.
   • It saves parents time and money. MathToSuccess is like a tutor at home but with minimal expense.
   • It's easy for parent to track the progress of their child with a free parent account;
   • Fun referral program through Tell A Friend.
3. How to select the grade when registering my child in MathToSuccess Systems?
   You can use your child's real school grade for registration. MathToSuccess system will adjust the level of questions presenting to your child as it learns from your child's answers. The system comes up with the next set of questions based on the answers to the previous set of questions. Questions that answered correctly generally don't appear repeatly, but questions answered incorrectly will continue to appear at the next practice with another set of random numbers through a unique dynamic random question engine. The point of this is to help your child learn through repeated practice. Usually, if the question has been incorrectly answered three times, it will not appear in the fourth time, but it may come up again after a while. After 10-20 practices, the system should find the level that suits your child. Also system provides user a convenient tool to fine tune the challenging level at any time if needed.
4. What to do if was unable to receive the registration email from MathToSuccess?
   You may wait about half a hour as an email may take some time to be delivered to your email account. Also make sure that you add info@mathtosuccess.com to your email account contacts to avoid the email from us to automatically be delivered to your junk mail folder.
5. How does MathToSuccess work?
   The key factors to math success are practice and interest. MathToSuccess is built based on these principles. Each student is giving abundant opportunities to practice math at his/her own pace and each has his/her unique set of problems. The system also provides an opportunity to compete with others in the same grade. The backend of MathToSuccess has a set of intelligent programs that track the progress of each student and generates questions with the proper level of difficulty for each student. There are also functions to automatically save questions, evaluate questions, generate hints and explanations. The system will keep adding new functions as it evolves.
6. How can a student take a practice?
   When a student is enrolled into MathToSuccess, she/he will be able to start taking practices right away. Students should prepare a pencil and scrap papers for working on problems. Each practice has a set of questions and is recommended to be finished within certain amount of time. It is timed but the timing is not enforced. The remaining time will be shown in the up-right of the panel. If a student wishes to take more time for working on the questions, she/he can do so by ignoring the timing. The system will automatically save answers every couple of minutes or you can click the save button to save your work anytime. When you click the submit button, the answers are finalized and saved to the system. The questions will be evaluated instantly and results will be returned with correct answers and/or hints/explanations.
7. How can a student compete in a contest?
   When a student is enrolled into MathToSuccess, she/he will be able to start competing in contests. Students should prepare a pencil and scrap papers for working on problems. Each contest has certain number of questions and has to be finished within specified time. The remaining time will be shown in the up-right of the panel. The system will automatically save answers every couple of minutes or you can click the save button to save your work anytime. When you click the submit button, the answers are finalized and saved to the system. The contest will be evaluated instantly and results will be returned with correct answers and/or hints/explanations. The scaled percentage for a contest will be calculated at the end of a week.
8. What if my network dropped during contest or practice?
   You can always login again to continue the contest or practice by clicking the menu that you were working on. However, the time elapsed will be counted to the total time being used, and you may lose some of the unsaved answers. It is always a good idea to write down the answers on your scrap paper.
9. How is membership paid?
   The reliable secure Google Checkout service is being used for you to make payment. Within minutes of payment, you will be able to use services in the MathToSuccess Systems.
10. How to report issues?
    By clicking the Feedback link you can report any issue with the system.
11. How does the "Tell a friend" work?
    "Tell a friend" is a program to let more people to know MathToSuccess with the help from you. Once you type an email and name, click on "Tell", we will send an email to your friend. If your friend signs on our service, you will be rewarded based on your account type.
12. Which browsers are supported?
    IE 6 and up, Firefox 2.0, Google Chrome 1.0, Safari 3.1, Netscape 7.0 and up are supported. Please set the text size to medium on your browser and 1024×768 pixels with your display for best presentation.
13. How long will be the finished practices and contests be kept?
    All finished quizzes, practices, and contests will be kept for 4 weeks during a valid subscription period.
14. What is the "Parent Account" for?
    The "Parent Account" provides a convenient way to track the progress of your children.
15. How to report an issue about a question?
    When you finished a practice or contest, you can click the question number inside the [nnn] of any question to report issues with it.
16. Can I adjust the challenge level of my questions?
    Yes. Although the system makes every effort to try matching your level when presenting questions to your child after learning from your answers to questions. It is still possible that you may want more or less challenges. You can adjust it from "My Info" menu.
17. How to contact MathToSuccess Systems?
    MathToSuccess Systems is created by community volunteers, parents and teachers with expertises in math education and various admission tests. We don't have a dedicated staff to do phone service at the point. To contact us, please use the emails provided in the contact page.